In case this does not help, please go to Step 5. In case the driver is showing a clear error message, please go back to Step 1 - Driver Error Messages. How can I diagnose an issue with my Bluetooth connection on Wacom device?.How can I diagnose an issue with my Wacom Device ExpressKeys?.How can I diagnose a Touch issue with my Wacom Device?.How can I diagnose an issue with my Wacom Pen device?.Please use the following articles to check if your device works as expected. The steps depend on what works - and what doesn't. In case the main LED is not ON although all cables are connected as described, please go to Step 7. Try to avoid wireless connection in this step. Are all device cables connected as described in the devices Getting Started page or in the device manual?.Please check our getting started guides for the correct connection of the hardware: ![]() Step 3: Ensure that the device is connected and switched on If the installation of the driver resolved the issue, your issue should be solved.
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